SocialAtoZ

USER’S TERMS & CONDITIONS

This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries guidelines) Rules, [Year] that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the SocialAtoZ website and its associated services, hereinafter collectively referred to as “SocialAtoZ.”

Your use of the SocialAtoZ website and its services are governed by the following terms and conditions (“Terms of Use”) as applicable to SocialAtoZ, including the applicable policies which are incorporated herein by way of reference. By using SocialAtoZ, you shall be contracting with [Your Company Name], the owner of the SocialAtoZ Website.

When you use any of the services provided by SocialAtoZ through the Website, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.

DEFINIIONS

SocialAtoZ Website: refers to the website under SocialAtoZ’s control, whether partial or otherwise, including and limited to www.socialatoz.com, the website from which these terms of use were accessed, and includes the SocialAtoZ Services. The terms “SocialAtoZ,” “We,” “Us,” and “Our” shall mean [Your Company Name], and its affiliates.
SocialAtoZ Services: are defined as the services offered by SocialAtoZ, including but not limited to suggestions related to businesses, organizations, and professionals in selecting desired software solutions, and other services that SocialAtoZ offers through its website (collectively, “SocialAtoZ Services”).
User/ Users: include anyone who uses/registers to use the website or avails the services provided by SocialAtoZ. For the purpose of these Terms & Conditions, wherever the context so requires, “You” or “User” shall mean any natural or legal person who has agreed to become a user on the SocialAtoZ Website by providing data while registering on the website as a registered user.

RELEVANT CONDITIONS FOR USER (TERMS OF SERVICE)

Your utilization of SocialAtoZ’s services, encompassing any content, information, or functionality within, is presented ‘as is’ and ‘as available’ without any expressed or implied representations or warranties. This includes, but is not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You acknowledge full responsibility and assume all risks associated with your use of this service.
You are prohibited from using the service for storing, hosting, or sending unsolicited email (spam) or SMS messages. Recognize that the service may be employed for the transmission of your content, and during processing, your content may be transferred unencrypted over the Internet.
SocialAtoZ disclaims any warranties related to: (i) your ability to use the service, (ii) your satisfaction with the service, (iii) the continuous availability of the service, uninterrupted and error-free, and (iv) any Service Level Agreement, assuring that bugs or errors in the service will be rectified within a stipulated time.

LICENSE TO ACCESS

SocialAtoZ hereby grants you a non-exclusive, revocable license to access and use the SocialAtoZ website and its associated services, subject to the terms and conditions outlined herein. By accessing or using the website, you agree to comply with the Terms of Service provided below:

You shall not copy, resell, duplicate, distribute, or create derivative works of the website without SocialAtoZ’s prior written consent.
You shall not alter or modify any part of the website except as reasonably necessary for its intended purposes.
You shall abide by the terms and conditions specified in the Terms of Service and comply with all applicable laws.
You may not rent, lease, loan, sublicense, distribute, or transfer any rights to the services provided by SocialAtoZ without explicit authorization.

USER ACCOUNT AND SECURITY

SocialAtoZ disclaims responsibility for the confidentiality of the User’s Display Name and Password. Users are solely responsible for all activities that occur under their Display Name and Password.

By visiting or using the SocialAtoZ website, you agree that:

Any information provided by you shall be true, accurate, current, and complete.
Inaccurate, untrue, or incomplete information provided by you may result in the indefinite suspension, termination, or blocking of your membership on the Website.
Your registration on the SocialAtoZ website implies your consent to be contacted for any relevant purposes, including but not limited to sell/purchase transactions, notifications, and communications via SMS, email, or other electronic forms.

PRIVACY POLICY

Please carefully review our Privacy Policy, which governs your use of the Website and its associated services. Your personal information/data shared during the course of using the SocialAtoZ website will be treated as strictly confidential, in accordance with the Privacy Policy and relevant laws and regulations.

SocialAtoZ reserves the right to use the Content or any of its elements for various purposes, including promotional and advertising activities on social media websites. If you object to the transfer or use of your information, please refrain from using the SocialAtoZ website.

Data Processing by Software Vendor

Definitions

For the purposes of this section:
- Controller”, “Processor” and “Personal Data” shall assume the meanings ascribed to them under the EU General Data Protection Regulation (EU) 2016/279 (“GDPR”) unless otherwise defined.
- “Applicable Data Protection Laws” means privacy, data security, and data protection laws, directives, and regulations in any jurisdiction applicable to the Personal Data processed for the Services.
- “Primary Purpose” shall mean aiding or assisting Users in their use of the SocialAtoZ Services.
- “Receiving Controller” means the software vendors that receive the Personal Data from SocialAtoZ in connection with the SocialAtoZ Services.
- “Third-Party Provider” means any agent or other third party that the Receiving Controller authorizes to act on its behalf.
Independent Controller Status
The Software Vendors acknowledge and agree that in fulfilling the obligations under these Terms of Use, SocialAtoZ and each of the Software Vendors is an independent controller and third party to the other with respect to Personal Data and will not process the Personal Data as joint controllers. They will individually determine the purposes of processing.
Secondary Purpose Notice
Where required by Applicable Data Protection Laws, before processing Personal Data to contact prospective software buyers for any purposes other than the Primary Purpose, including for advertising, promotion, or marketing (“Secondary Purpose”), the Receiving Controller will provide explicit notice to individuals in writing of the Secondary Purpose and maintain a mechanism enabling individuals to opt-out of the Secondary Purpose at any time.
Security Measures
The Receiving Controller will have in place reasonable technical and organizational measures to protect Personal Data against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, or access. The Receiving Controller will ensure that such measures provide a level of security reasonable to the risk represented by the processing and the nature of the data to be protected, including:
- Maintaining reasonable controls to ensure that access to Personal Data will be limited to individuals who have a legitimate need to process Personal Data under these Terms of Use.
- Promptly terminating an individual’s access to Personal Data when such access is no longer required for performance under these Terms of Use.
- Using reasonable and secure data transfer methods to transfer any Personal Data across any network other than an internal company network owned and managed by that party.
- Assuming responsibility for any unauthorized access to Personal Data under the Receiving Controller’s custody or control (or Third-Party Provider(s)’ custody or control).
- Providing reasonable ongoing privacy and information protection training and supervision for all personnel (including Third-Party Providers) who process Personal Data.
Compliance with Applicable Data Protection Laws
In fulfilling its obligations under the Terms, the Receiving Controller will comply with Applicable Data Protection Laws, including to the extent applicable:
- Providing all required notices or obtaining all required consents from individuals before processing the Personal Data, including before disclosing it to the other party.
- Providing individuals with rights in connection with Personal Data they process, in a timely manner, including the ability of individuals to:
  - Access or receive their Personal Data in an agreed-upon format.
  - Correct, amend, or delete Personal Data where it is inaccurate or has been processed in violation of Applicable Data Protection Laws.
  - Responding to inquiries from data subjects or entities with supervisory or regulatory authority over either party concerning its processing of Personal Data.

Reviewer Guidelines

In order to maintain the integrity and reliability of the reviews submitted on SocialAtoZ, we have established a set of guidelines and verification processes to ensure the authenticity and quality of the content. Users engaging with our services, including but not limited to socialatoz.com, are expected to adhere to the following principles when submitting reviews:

4 Keys To Submitting A Verified Review

Identity Check
Our dedicated team is committed to validating the identity of each reviewer. Verification is based on crucial details such as the reviewer’s Name, Job Title, or Email Address. Reviews lacking sufficient verification will not be published.
Conflict of Interest
To maintain impartiality, we cross-verify the reviewer’s name and affiliation with the product being reviewed. If any association with the vendor or identification as a direct competitor is found, the review will not be published.
Content check
Every review undergoes a thorough evaluation by our expert team to ensure authenticity and compliance with our Content Quality Standards. Reviews failing to meet these standards will not be published.

Our Content Quality Standards encompass, but are not limited to, the following criteria:
- Inappropriate, violent, or hateful language is strictly prohibited.
- Reviews should not contain spam, self-promotion, or nonsensical content.
- Duplication of reviews already published online is not allowed.
- Invalid Reviewer: Vendors are prohibited from writing reviews on behalf of customers or hiring individuals to submit fake reviews
  
  Reviews that do not meet these standards will not be considered for publication.
Voucher Claim Policy

Users submitting reviews may be eligible to claim vouchers subject to verification. To claim a voucher, users must provide an invoice or screenshot (such as a paid version dashboard or billing details dashboard screenshot) ensuring complete confidentiality. Only users with a paid subscription to the software are eligible for review-related rewards.

Attempting to abuse our program, violating guidelines, or engaging in spam-like behavior may result in penalties, including legal consequences. SocialAtoZ reserves the right to disable all published reviews of users found in violation of our guidelines.
As a neutral review platform, we do not endorse or evaluate the merits of opinions expressed on our site. While we do not verify facts during the review assessment process, we provide third-party mechanisms for flagging reviews for further investigation. SocialAtoZ holds no liability for the accuracy of opinions expressed by users on the platform.

Guidelines for Vendors

In order to safeguard the rights of your buyers, we kindly request vendors to adhere to the following guidelines pertaining to their product and service reviews.

Influence on Reviews/Ratings:
Vendors are prohibited from attempting to influence reviews or ratings. Federal Law explicitly prohibits the inclusion of non-disparagement clauses in customer contracts, as such clauses are deemed attempts to artificially boost reviews or ratings. Any vendor found utilizing such clauses may face penalties on their portal, and we retain the right to remove reviews based on this violation.
Product and Competitor Reviews:
Vendors are strictly forbidden from reviewing their own product or posting reviews on behalf of customers. Additionally, posting reviews that may lead to strategic or financial gain is strictly prohibited.
Review Submission Process:
Vendors are not permitted to accumulate reviews for our site. Only users can submit reviews directly through the designated review form. Vendors are also prohibited from reviewing competitor products, even if based on genuine usage experiences.
Respectful Interaction with Reviewers:
Vendors are encouraged to respond constructively to reviews using the “reply” feature within the Vendors Portal. Responses must be respectful and free from abusive, violent, or harassing language. Direct or indirect contact with the reviewer regarding the content of a review is not allowed.
Abuse of Review Investigation Service:
While we welcome investigations into reviews that violate our guidelines, vendors are strictly prohibited from abusing our review investigation service. Unnecessary flagging of reviews for investigation may result in discretionary penalties on the vendor’s account.
Uniform Application of Guidelines:
These guidelines apply uniformly to all vendors, irrespective of their account status. Violation of these guidelines may result in penalties imposed by our platform and may also be subject to legal consequences. The determination of penalties, including comments on the vendor’s profile or suspension of services, rests with our discretion.

By participating as a vendor on our platform, you agree to comply with these guidelines. We reserve the right to modify these guidelines at any time, and vendors are responsible for regularly reviewing them to stay informed of any changes.

ELIGIBILITY

Use of the SocialAtoZ website is limited to individuals who can enter into legally binding contracts. If you are under the age of 18, you may only use the SocialAtoZ website with the involvement of a parent or guardian.

USER SUBMISSIONS FOR USING THE SOCIALATOZ WEBSITE

Any modification of the content or use of materials found on the website for commercial purposes constitutes a violation of SocialAtoZ’s copyright, as well as the copyright of its affiliates, associates, or third-party information providers. The use of SocialAtoZ’s marks is strictly prohibited without obtaining prior written permission from SocialAtoZ, its vendors, or the third parties that own and control the marks.

You agree not to use the website in a manner that may interrupt, damage, or impair the website’s functionality or accessibility. You acknowledge that you are solely responsible for all electronic communications and content sent from your computer to SocialAtoZ, and you must use the website for lawful purposes only.

The website must not be used for fraudulent purposes or in connection with criminal offenses or other unlawful activities. You are prohibited from sending, using, or reusing any material that does not belong to you; is illegal; is offensive, deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, or menacing; is ethnically objectionable, disparaging, or in breach of copyright, trademark, confidentiality, privacy, or any other proprietary information or right; is injurious to third parties; relates to or promotes money laundering or gambling; is harmful to minors in any way; impersonates another person; threatens the unity, integrity, security, or sovereignty of any country; is objectionable or otherwise unlawful; or consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” intended to cause annoyance, inconvenience, or needless anxiety.

LINKS

The SocialAtoZ website may contain links to third-party websites, materials, or content. SocialAtoZ has not reviewed all the linked sites and is not responsible for their contents. Inclusion of any link does not imply endorsement by SocialAtoZ. Your use of any linked website is at your own risk. SocialAtoZ reserves the right, at its sole discretion, to discontinue links to any other sites at any time and for any reason.

MODIFICATION OR REMOVAL OF SERVICES

SOCIALATOZ provides Users the option to modify or remove their services from the SocialAtoZ website. If a User wishes to make such modifications or removals, they can notify us by sending an email to [email protected].

PAYMENT

For the services availed, Users are required to make a one-time payment. Payments can be made in either the local currency or U.S. Dollars. By using our services, you acknowledge that SOCIALATOZ has partnered with various payment gateways to facilitate transactions. During transactions, you may be required to provide net-banking or debit/credit card information solely for the purpose of completing the transaction. Please note that this information is not stored on the SOCIALATOZ website but with independent third-party gateways. SOCIALATOZ shall not be held liable for any issues arising from transactions conducted through these payment gateways.

Refunds: Payments for SOCIALATOZ services are billed as per our pricing schedule, and all payments are non-refundable. No refunds will be issued for partial months of service, upgrade/downgrade refunds, or unused months with an open account. If you choose to cancel, you will not receive a refund for any service already paid for.

ORDER OF SERVICES ON THE WEBSITE

SOCIALATOZ lists the services of Users in an order deemed appropriate by the platform. We recommend that YOU make decisions about the services based on your best judgment, and SOCIALATOZ and its affiliates shall not be held liable for any decisions made based on the order in which services are listed.

COPYRIGHT AND OWNERSHIP

SocialAtoZ or its suppliers own the intellectual property rights to any and all protectable components of the Service, including but not limited to the name of the Service, artwork, and end-user interface elements contained within the Service, many of the individual features, and the related documentation. You may not copy, modify, adapt, reproduce, distribute, reverse engineer, decompile, or disassemble any aspect of the Service which SocialAtoZ or its suppliers own.

SocialAtoZ claims no intellectual property rights over the Content you upload or provide to the Service. However, by using the Service to send Content, you agree that others may view and share your Content.

You agree that you will not use any automated means or form of data scraping or data extraction to access, query, download, or otherwise collect our Content or related information from any of our Sites (except as expressly permitted by us) or otherwise without authorization use or upload our Content; or create new links, reposts, or referrals through the use of any engine, software, tool, agent, device, or mechanism (including automated scripts, spiders, robots, crawlers, and data mining tools).

TERMINATION

These Terms will remain in full force and effect while you are a User of any SocialAtoZ website. SocialAtoZ reserves the right, at its sole discretion, to pursue all of its legal remedies, including but not limited to the removal of Your User Content from the SocialAtoZ website and immediate termination of Your ability to access the SocialAtoZ website and/or any other services provided to You by SocialAtoZ, upon any breach by You of these Terms or if SocialAtoZ is unable to verify or authenticate any information You submit towards SocialAtoZ registration. Even after You are no longer a User of SocialAtoZ, the Terms of use of these Terms & Conditions will remain in effect, including any other reasonable term that SocialAtoZ may deem fit.

FORCE MAJEURE

Any event beyond the reasonable control of the Parties, which is unavoidable notwithstanding the reasonable care of the party affected, and shall include but not be limited to war, insurrection, riot, civil unrest, sabotage, boycott, embargo, explosion, fire, earthquake, flood, unavoidable accident, epidemic, act of God, action or inaction of any governmental official or agency (civil or military) and refusal of any licenses or permits if properly applied for. If either Party is prevented from or delayed in performing any of its obligations under these terms of use by an event of Force Majeure, then it shall notify the other in writing of the occurrence of such an event and the circumstances thereof within fifteen (15) days after the occurrence of such an event. The Party who has given such notice shall be excused from the performance or punctual performance of its obligations under these terms of use for so long as the relevant event of Force Majeure continues and to the extent that such Party’s performance is prevented or delayed. The occurrence of any event of Force Majeure affecting either party shall not give rise to any claim for damages or additional costs and expenses suffered or incurred by reason of Force Majeure.

JURISDICTION

Any dispute, controversy, or claims arising out of or relating to these terms of use or the breach, termination, or invalidity thereof shall be settled by Arbitration in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996. The Arbitral Tribunal shall be composed of one Arbitrator appointed by SocialAtoZ. The place of Arbitration shall be at Ahmedabad, Gujarat. The Arbitral procedure shall be conducted in the English language, and the award/s shall be rendered in English. The procedural Law of the Arbitration shall be Indian Law. The award of the Arbitral Tribunal shall be final, conclusive, and binding upon the Parties, and the provisions of the Arbitration and Conciliation Act, 1996 shall apply. The rights and obligations of the Parties under, or pursuant to, this Clause, including the Arbitration Agreement in this Clause, shall be governed by and be subject to Indian Law, and shall be subject to the exclusive Jurisdiction of the Courts at Ahmedabad, Gujarat.

ALTERATION OR AMENDMENTS TO THE TERMS & CONDITIONS

SocialAtoZ reserves the right to make changes to the policies and these terms & conditions at any time. You will be subject to the policies and terms & conditions in force at the time, unless any change to those policies or these conditions is required to be made by Law or Government authority. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

DISCLAIMER

The Services offered through the SocialAtoZ website contain certain trademarks, logos, or service marks (“marks”) owned by the respective brand owners/Vendors or its applicable Assignors, and SocialAtoZ does not have any ownership or claim over the said marks or any other form of intellectual property. The Vendor agrees and acknowledges that SocialAtoZ may re-use the Names as well as use the Trademarks, Service marks, and Logos (“marks”) of the Softwares listed on the Website for various purposes, including but not limited to lead-generation purpose, and the Vendors or its Licensors shall not claim any action for wrongful use against SocialAtoZ for the said use. The vendor agrees to grant SocialAtoZ permission to direct clicks from SocialAtoZ’s affiliate websites by opting for SocialAtoZ’s services. SocialAtoZ specifically disclaims ownership over the features of the Products/Services as well as the Products/Services listed on the SocialAtoZ Website. The ownership of each such feature of products/services as well as the associated Intellectual Property belongs to the respective Vendor or brand owner only. SocialAtoZ has no control over the Reviews or the genuinity of the Reviews mentioned on its Website, and YOU should take appropriate decisions based on your best judgment, and SocialAtoZ or its affiliates will not be held liable for any decision of yours based on the Reviews as mentioned on the Website. SocialAtoZ and its affiliates and its sponsors are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages arising out of or relating in any way to your use of the service. Your sole remedy for dissatisfaction with the service is to stop using the service. Our aggregate liability in connection with any claim arising out of or relating to the website and/or the products, information, documents, and services provided herein or hereby shall not exceed the fee paid by the user during the preceding 6 months period.

UPDATION IN AGREEMENT / POLICY

During regular intervals, SocialAtoZ may update its Agreement and/or Policies for the Customer, and all Customers shall be bound by the latest applicable updated Agreement and/or Policy.

TERMS FOR PARTNERS

Any consultant/partners/affiliate or anyone who submits leads to SocialAtoZ under the Lead Partner/Consultant Partner or any other partnership program of SocialAtoZ must hold ownership of the submitted leads at the time of submitting the lead. Any consultant/business partners/affiliate who submits leads to SocialAtoZ under the Lead Partner or Consultant Partner Program must have ownership of the submitted leads.

22. CONTACT

Users may contact SocialAtoZ in case of any queries/claims relating to the Website or sale and purchase of services provided by SocialAtoZ at: Email id: [email protected].