Best Sales CRM Software built just for SMEs
Best Online CRM Software
Online CRM software offers cloud-based tools for managing customer relationships and interactions. These solutions are used by businesses to streamline sales, marketing, and customer service processes, allowing for improved customer engagement and retention.
Key capabilities include:
- Contact and Lead Management
- Sales Pipeline Tracking
- Marketing Automation
- Customer Support and Ticketing
- Analytics and Reporting
- Integration with Other Business Tools
Online CRM software assists businesses by centralizing customer data, automating key processes, and providing insights into customer behavior. These platforms help manage the entire customer lifecycle, from lead generation to post-sale support.
To qualify for the Online CRM Software category, a product must:
- Provide tools for managing customer interactions and relationships online.
- Support sales, marketing, and customer service functions.
- Include analytics and integration capabilities with other business tools.
The core value proposition is enabling businesses to effectively manage and nurture customer relationships through a cloud-based platform that enhances sales, marketing, and support activities.
Featured Software
List of 1 Best Softwares
Showing 1 - 1 of 1 products
Pepper Cloud CRM is the best sales CRM tool built for SMEs, that helps in managing leads, sales opportunities, customer interaction, and revenue forecasting with a single platform. It suits business needs across multitudes of industries, like manufacturing, real estate, food delivery, finance, travel, events, and beyond. An all-in-one sales CRM that perfectly matches the sales and marketing requirements to grow and automate business. It comes with features like sales and marketing automation, sales pipeline management, WhatsApp integration, lead capture and generation, email marketing, etc. An Omnichannel CRM that fully integrates with messaging channels like WhatsApp, Facebook, Instagram, and Telegram; accounting software like Xero; email marketing software like MalierLite and MailChimp; voice and video conferencing platforms like Aircall and Zoom and more. The CRM with AI-integrated chatbot simplifies support and communication, leading to a boost in business productivity. WhatsApp integrated CRM allows the sales team to access a single WhatsApp account on multiple devices, set up WhatsApp accounts using landline numbers and includes features for sales and marketing automation, advertising, campaign broadcasting, WhatsApp catalogues, and more. Read Pepper Cloud CRM Reviews
Explore additional details
Explore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Pepper Cloud CRM Features- WhatsApp CRM
- Sales pipeline management
- Sales Forecasting
- Lead Capture & Generation
- Workflow Automation
- AI integration
- UTM tracking
- Real-time Dashboard
- Sales prospecting
- Customization
- Chatbot and widgets
- CRM security
- Insights and reporting
- omnichannel CRM
- CRM integration with features like accounting, voice call, video call, email marketing, calendar, data storage, e-commerce,
- Mobile CRM
- easy-to-use
Pricing
Pepper Cloud CRM Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
FAQs of Online CRM Software
Customer Relationship Management (CRM) is a technology designed to manage your company’s interactions with both current and prospective customers. The main objective is to strengthen relationships, ultimately driving business growth. CRM tools help businesses stay connected with customers, optimize processes, and enhance profitability.
The answer is no—Google does not develop its own CRM software. However, many small businesses use Google Workspace tools such as Gmail, Contacts, and Calendar as a basic CRM solution. This approach, while useful, is not sustainable for managing customer relationships in a growing business.
The Bottom Line
Overall, monday.com is an excellent option for a customizable and straightforward CRM. However, Pipedrive, Freshsales, Insightly, and Less Annoying CRM are also notable for their simplicity and ease of use. Zoho CRM is worth considering too, though it comes with a small learning curve.
Customer Relationship Management (CRM) software typically starts at about $7 per user per month. More advanced plans generally range from $15 to $150 per user per month, with enterprise-level solutions reaching up to $300 per user per month. As you can see, the pricing for CRM software can vary significantly.
A Customer Relationship Management (CRM) system is designed to manage customer data, support sales management, provide actionable insights, integrate with social media, and enhance team communication. Cloud-based CRM systems offer full mobility and access to a range of custom applications.